This section will explain frequently asked questions for VoIP, including call quality and phone number information. This documentation is constantly changing, so check back often for more articles!
¶ VoIP FAQs
Understanding Connectivity What connectivity means and how we can help
System Requirements Dial Fusion system requirements for agent PCs
Speed and Ping Tests How we use speed tests and interpret their results
Double NAT and CGNAT What these are and how they affect Dial Fusion agents
Porting Explains the process for transferring a number to Dial Fusion
SIP vs IAX The two VoIP protocols used by the Dial Fusion system
SHAKEN/STIR Trusted Calling How the SHAKEN/STIR system works and how to register for it